At Eternauxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.
1. Information We Collect
When you visit Eternauxe, we may collect the following information:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit/debit card details or other payment details (processed securely via third-party payment gateways like Razorpay).
- Order Information: Details of your purchases, order history, and preferences.
- Technical Data: IP address, browser type, device information, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Improve our products, services, and website experience.
- Send order confirmations, updates, and customer support messages.
- Send promotional emails (you can opt-out at any time).
- Prevent fraud and ensure secure transactions.
3. How We Protect Your Information
We implement security measures to protect your data from unauthorized access, alteration, or disclosure. Sensitive payment information is encrypted and processed through secure payment gateways.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Payment processors (e.g., Razorpay) to process your transactions securely.
- Shipping partners to deliver your orders.
- Legal authorities if required by law.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You can manage or disable cookies in your browser settings.
6. Your Rights & Choices
- You can update or delete your personal information by contacting us.
- You can opt-out of promotional emails at any time.
- You have the right to request details about how we use your data.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
For any privacy-related concerns, feel free to reach out to us:
📧 Email: eternauxe@gmail.com
By using our website, you agree to the terms of this Privacy Policy. Thank you for shopping with Eternauxe 😊
